Configure RingOffice SIP Trunk in Yeastar MyPBX Phone System

Modified on Wed, 24 Aug 2022 at 10:15 AM

RingOffice has recently completed compatibility testing and certification of its VoIP Lines with Yeastar MyPBX phone system. This post shows in a few easy steps how to configure RingOffice SIP Trunk in the Yeastar MyPBX phone system. Whether you are using Yeastar MyPBX SOHO, Standard or U Series, the same steps will apply. For more detailed inbound and outbound route configuration, please refer to the MyPBX user manual.

A. Register a SIP trunk on MyPBX with your RingOffice SIP account

Step 1. Go to MyPBX web interface “PBX -> Trunks -> VoIP Trunk” page and click “Add VoIP trunk” button, then fill in the sip account info into the popup window.

Register a SIP trunk on MyPBX with your RingOffice SIP account

Provider Name:                       RingOffice

Hostname/IP:                          sip.ringoffice.com

Domain:                                    sip.ringoffice.com

User Name:                              Account ID provided by RingOffice

Authorization Name:              same as username

Password:                                 Service Password provided by RingOffice

Step 2. Go to “Status -> Line Status -> Trunk Status” to check if the SIP trunk is registered successfully.

Configure Inbound and Outbound Rules

Once your trunk is registered, you still have to configure inbound and outbound rules.

B. Call out from the RingOffice account

MyPBX offers various options for outbound calling rules. Please refer to your MyPBX user manual to configure the outbound route and call out rules.

C. Call in the RingOffice account

MyPBX offers a variety of options for inbound calling rules. Please refer to your MyPBX user manual to configure inbound routes. If your SIP account supports T.38 and you want to send T.38 fax using this trunk, please set “T.38 Support” as “Yes”.

For more detailed information, please download the relevant Yeastar MyPBX user manual for your phone system model.

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