Yealink Call Transfer Guide

Modified on Tue, 11 Jun 2024 at 10:05 AM

You can transfer a call on the Yealink SIP-T53/T53W in three ways:


  • Blind Transfer: Transfer a call directly to another party without consulting.

  • Semi-Attended Transfer: Transfer a call when the target phone is ringing.

  • Attended Transfer: Transfer a call with prior consulting.

All three ways can be performed using either the transfer key (physical or soft), a DSS key, or a BLF key. 



Transferring Calls with the Transfer Key


An active call can be transferred to a number, a local contact, a number from a  call history record, or a contact from a remote phone book.  


To transfer a call:


  • Press    or the Transfer soft key during a call.
  • Enter a phone number to transfer the call to or do one of the following:
  • If you have configured a Speed Dial key, you can press it to transfer the call to its associated contact directly.

  • Press the Directory soft key and select Local Directory.

    Select the desired group and search for a local contact.

  • Press the Directory soft key and select History.

    Select the desired list and select a call history record.

  • Press the Directory soft key and select Remote Phone Book.

    Select the desired group and search for a remote contact.

  • For a blind transfer Select B Transfer or press   to complete the transfer.

  • For an attended/semi-attended transfer  press    or the Send soft key to dial out.

    • Press    or  the Transfer soft key when receiving a ringback to complete a semi-attended transfer.

    • After the party answers the call, press   or the Transfer soft key to complete an attended transfer.

If you are using a handset, an attended/semi-attennded transfer can be completed by hanging up the handset.

You can cancel the transfer before the call is connected by pressing the Cancel soft key.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article